Privacy Policy
This Privacy Policy explains how SoCal Green Power Solutions collects, uses, protects, and manages personal information across our website and communication channels.
Policy Overview
We keep this policy straightforward. Below is what we collect, why we collect it, and how your data is handled.
1. Scope
Where this policy applies.
This Policy applies to information collected through our website, online forms and consultation requests, phone calls, emails, SMS communications, and in person consultations or service interactions.
By providing your information to us, you agree to the practices described in this Policy.
2. Categories of Information Collected
What data we may collect.
Identifying Information: Name, email address, phone number, property address, and other information you provide voluntarily.
Communication Information: Records of communications including call logs, emails, and SMS opt in confirmation data.
Technical Information: IP address, device type, browser type, operating system, cookies, and website usage analytics.
We do not knowingly collect personal information from individuals under 18 years of age.
3. Purpose of Collection
How we use information.
- Responding to service inquiries
- Scheduling consultations and providing proposals
- Delivering customer service updates
- Sending transactional notifications
- Providing marketing communications only where express consent has been obtained
- Complying with applicable legal and regulatory obligations
We do not sell, rent, or trade personal information.
4. Disclosure of Information
Limited sharing when necessary.
Service Providers: Authorized vendors who support operations such as CRM systems, SMS delivery platforms, IT support, and administrative services. Vendors are required to safeguard information.
Legal Compliance: When disclosure is required by law, subpoena, court order, or regulatory authority.
Business Transfers: In connection with mergers, acquisitions, asset sales, or restructuring, subject to confidentiality safeguards.
5. SMS Communications and TCPA Compliance
How we handle mobile communications.
SoCal Green Power Solutions follows applicable rules under the Telephone Consumer Protection Act (TCPA) and A2P 10DLC messaging requirements.
Express Consent: Text messages are sent only to individuals who have provided prior express consent through a web form opt in, written consent, or verbal consent that is documented in our records.
Message Content: Messages may include appointment confirmations, service updates, project notifications, customer support responses, and promotional messages only where separately authorized.
- Text messaging originator opt in data and consent are not shared with third parties for marketing or promotional purposes.
- Mobile information is not disclosed to external entities or affiliates for marketing use.
- Disclosure is permitted only to messaging aggregators and service providers necessary to deliver SMS.
Opt Out: You can opt out at any time by replying “STOP.” We will confirm your opt out status and will stop sending text messages unless new consent is provided.
All other use categories explicitly exclude SMS opt in data and consent.
6. Data Retention
How long we keep data.
Personal information is retained only as long as reasonably necessary to fulfill business purposes or comply with legal obligations.
7. Data Security
Safeguards to protect information.
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
8. Individual Rights
Requests you can make.
Subject to applicable law, you may request to access your personal information, correct inaccurate information, request deletion where legally permissible, or withdraw marketing consent.
Requests may be submitted by contacting us.
9. Policy Revisions
Updates and where to find the latest version.
This Privacy Policy may be updated periodically. The most current version will be available at:
https://socalgreenpower.com/privacy-policy/